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Sightseer
Posts: 1

I put my s/n of my gopro in the add device and it says invalid why?

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When I install the software to use with my gopro H3B+ it says invalid serial number why? Its a 15 digit code. Thanks Chuck 

GoPro
Posts: 28,439

Re: I put my s/n of my gopro in the add device and it says invalid why?

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Hi @chuckm3

 

Please double-check the information being entered

See How to Find Your GoPro Serial Number for reference.

 

Thanks!

Ej