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Tourist
Posts: 1

I purchased a Hero 7 Silver and am unable to load apps to my android phone. What can you tell me.

I am 74 yrs old and have bought a new Hero 7 Silver. So far all is cool until I tride to down load my first app. Good Play likes me and the equipment but I downloaded the app through google thru DDG. I would like to get started but have no succeeded as yet. Can you direct me in the right direction?

Thanks, a head of time!

GoPro
Posts: 4,216

Re: I purchased a Hero 7 Silver and am unable to load apps to my android phone. What can you tell...

Hi @michaeljc107,

 

Your phone should be at least android 7.0.

If your phone is compatible just look for GoPro App. 

Download and Install GoPro App and follow the steps on how to pair it: https://gopro.com/help/articles/block/How-to-Pair-the-Camera-with-the-GoPro-App#HERO7

 

If you need real time assistance please contact GoPro Customer Support via phone or chat. 

https://gopro.com/help/ContactUs

 

Best Regards,

-Jay