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Tourist
Posts: 3
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I have installed gopro hero 3 app in galaxy s4, it tells incompatible with my device, why

I have installed Gopro Hero 3 app in my Galaxy S4 it worked very well before until recently I cannot open the app. It tells me the app is incompatible with my device. Can you advise what is the problem and how to fix it ? PLEASE.


Accepted Solutions
GoPro
Posts: 9,412

Re: I have installed gopro hero 3 app in galaxy s4, it tells incompatible with my device, why

Hello @yanp83322. Which OS version is your Galaxy S4 running on? The latest version of GoPro App works only on devices with Android OS 6.0.1 or later . See if your device has the same OS. Thanks!

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GoPro
Posts: 9,412

Re: I have installed gopro hero 3 app in galaxy s4, it tells incompatible with my device, why

Hello @yanp83322. Which OS version is your Galaxy S4 running on? The latest version of GoPro App works only on devices with Android OS 6.0.1 or later . See if your device has the same OS. Thanks!

Tourist
Posts: 3

Re: I have installed gopro hero 3 app in galaxy s4, it tells incompatible with my device, why

The O.S. in my Galaxy S4 is Android 5.0.1

Tourist
Posts: 3

Re: I have installed gopro hero 3 app in galaxy s4, it tells incompatible with my device, why

Thanks for the information.