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Sightseer
Posts: 1

I can't get my images onto my mac

I have a HERO4; I used to be able to import images into my mac but can't now (I'm using OSX El Capitan V 10.11.6).  The camera is not seen as a mass storage device by either Image Capture on my mac nor by GoPro Quik on my mac. The camera connects via the USB port and it has the appropariate power and usb symbols in the camera (front screen).  Finally under GoPro Quik, the files are seen but are all black -the images wil play back on the camera (they are there!) by clipping in the rear screen to view them.  Any tips?  With thanks Simon