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Tourist
Posts: 3

I can't edit videos app gopro - MAX 360 - samsung a30s

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I can't edit videos app gopro - MAX 360 - samsung a30s
after downloading the video in media, does not open the 360 ​​video 5.6k for editing. the problem occurs on the sansung a30s
I can't edit videos app gopro - MAX 360 - samsung a30s
after downloading the video in media, does not open the 360 ​​video 5.6k for editing. the problem occurs on the sansung a30s

 


Accepted Solutions
GoPro
Posts: 3,688

Re: I can't edit videos app gopro - MAX 360 - samsung a30s

[ New ]
GoPro MAX and Fusion are compatible with Android devices running Android 8.0, that support OpenGL ES 3.1 or higher. While specific device implementations vary from one manufacturer to another, recommended device chipsets include:
- Kirin 980 and newer
- Qualcomm Snapdragon 845 and newer
- Exynos 9810 and newer
Keep in mind that, particularly on Android, other factors present on the device can affect performance, even when recommended hardware requirements are met.

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All Replies
Tourist
Posts: 1

Re: I can't edit videos app gopro - MAX 360 - samsung a30s

[ New ]

The same thing happened to me
I have the redmi mote 8 pro 

I tried it on sony experia xa2 ultra with the same effect

what happens

GoPro
Posts: 16,014

Re: I can't edit videos app gopro - MAX 360 - samsung a30s

[ New ]

We'd like to gather additional details to help further isolate the problem. Are you getting error messages or prompts? Could you tell us your workflow? What's the Android and GoPro App version installed?

 

Also, please check to make sure that the battery saver is disabled and a developer setting called Remove Animations is turned off on your mobile device.

 

GoPro
Posts: 3,688

Re: I can't edit videos app gopro - MAX 360 - samsung a30s

[ New ]
GoPro MAX and Fusion are compatible with Android devices running Android 8.0, that support OpenGL ES 3.1 or higher. While specific device implementations vary from one manufacturer to another, recommended device chipsets include:
- Kirin 980 and newer
- Qualcomm Snapdragon 845 and newer
- Exynos 9810 and newer
Keep in mind that, particularly on Android, other factors present on the device can affect performance, even when recommended hardware requirements are met.