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Tourist
Posts: 4

I can not share quik film to facebook or youtube

i have tryed loads of times to share films on face book but i just get a message saying that it will not share 

GoPro
Posts: 3,505

Re: I can not share quik film to facebook or youtube

 

Hi @superwave08424

 

Are you using a Desktop, Android or iOS or Mac? 

 

Can you send a screenshot?

 

 

Thanks,

-Jay 

Tourist
Posts: 4

Re: I can not share quik film to facebook or youtube

i am using a laptop

Tourist
Posts: 4

Re: I can not share quik film to facebook or youtube

i am using a laptop
GoPro
Posts: 3,505

Re: I can not share quik film to facebook or youtube

 

Hi @superwave08424

 

Please try to uninstall and reinstall the app. 

 

 

Regards,

-Jay 

Tourist
Posts: 4

Re: I can not share quik film to facebook or youtube

I have uninstalled the app and reinstalled the app with no effect  !

GoPro
Posts: 7,835

Re: I can not share quik film to facebook or youtube

Hello @superwave08424

 

I gather that you already have the latest version of Quik for desktop seeing that you have just re-installed it on your laptop. I tried doing the same thing on my end and I also get the message "File could not be shared to Facebook." I was using a Windows computer when I got this message. Trying it on a Mac led to the same result, only I got a different error message.

 

Which operating system do you have on your laptop? If there is a need for you to share your edits at this time, you might want to share it to YouTube instead, then share to Facebook. I tried sharing to YouTube and it was successful.

 

I have reported this to the team and will keep you posted once we have updates. Feel free to post back for any concerns or questions. 

 

Best regards, 
Marius

Sightseer
Posts: 1

Re: I can not share quik film to facebook or youtube

I'm having the same issue. I hope that GoPro and Facebook can resolve this issues. Super annoying.