I can not share quik film to facebook or youtube

[superwave08424]

i have tryed loads of times to share films on face book but i just get a message saying that it will not share 

[graytree76514]

Hi @superwave08424, 

Are you using a Desktop, Android or iOS or Mac? 

Can you send a screenshot?

Thanks,

-Jay 

[superwave08424]

i am using a laptop

[superwave08424]

i am using a laptop

[graytree76514]

Hi @superwave08424, 

Please try to uninstall and reinstall the app. 

Regards,

-Jay 

[superwave08424]

I have uninstalled the app and reinstalled the app with no effect  !

[mariustanya]

Hello @superwave08424, 

I gather that you already have the latest version of Quik for desktop seeing that you have just re-installed it on your laptop. I tried doing the same thing on my end and I also get the message "File could not be shared to Facebook." I was using a Windows computer when I got this message. Trying it on a Mac led to the same result, only I got a different error message.

Which operating system do you have on your laptop? If there is a need for you to share your edits at this time, you might want to share it to YouTube instead, then share to Facebook. I tried sharing to YouTube and it was successful.

I have reported this to the team and will keep you posted once we have updates. Feel free to post back for any concerns or questions. 

Best regards, 
Marius

[melaniec53488]

I'm having the same issue. I hope that GoPro and Facebook can resolve this issues. Super annoying.