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06-06-2018 09:34 AM
Huawei P20Lite connection problem
[ New ]
Dear all,
I paired my Hero session 4 cam to the Huawei P20lite. The app opens the camera view and it shows how many videos I have taken on my sd card, however when I want to enter the video gallery it says that there is no media yet. I connected the same sd card to laptop and it shows all the videos in the folder.
Could you please help regarding this issue? (I did a camera reset, wifi reset, paired the cam to the app, wifi+ is turned off...nothing helps). Also, the sd card is compatible with gopro session4 requirements (sd extreme).
Thank you in advance for your answer
I paired my Hero session 4 cam to the Huawei P20lite. The app opens the camera view and it shows how many videos I have taken on my sd card, however when I want to enter the video gallery it says that there is no media yet. I connected the same sd card to laptop and it shows all the videos in the folder.
Could you please help regarding this issue? (I did a camera reset, wifi reset, paired the cam to the app, wifi+ is turned off...nothing helps). Also, the sd card is compatible with gopro session4 requirements (sd extreme).
Thank you in advance for your answer
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06-06-2018 09:53 AM
Re: Huawei P20Lite connection problem
[ New ]
Hi @puzzzup,
Seems like you already did all possible troubleshooting steps.
I would suggest to get in touch with a GoPro Customer Support Representative for better assistance.
They might be able to help.
Click here to contact Support
Regards,
-Jay