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Tourist
Posts: 4

Re: Huawei P20 pro and Hero 6

I am using latest goPro App from Android Appstore on Stock Android 8.1.0.

the app isn't connectiong to the camera. the Android-OS is not seeing the wifi from camera at 5ghz.

when i set the wifi to 2,4GHz in the camera, the smartphone can connect to it, but the app still does not connect.

there isnt any errormessage. as i can see in some topics here many users a having problems mit huawei P20 Pro Smartphone connecting to gopros. i also updates the camera firmware to recent version. all try without success.

 

brgds

tom

 

 

Tourist
Posts: 4

Re: Huawei P20 pro and Hero 6

after i reset connections and reinstalled the app it could connect with success

GoPro
Posts: 9,299

Re: Huawei P20 pro and Hero 6

Awesome! Great to know that connection is up. Thank you for posting back to confirm resolution, @superstar71058. Have fun using your GoPro!

Tourist
Posts: 3

Re: Huawei P20 pro and Hero 6

Even guys. I know I am most likely being stupid but I still can't get the GoPro to connect to my p20 pro. I have updated the camera to 2.4ghz I have then re downloaded the app and tried to connect but still nothing. It just isn't finding my GoPro or phone. Help please.. starting to think I wasted my money.
GoPro
Posts: 9,299

Re: Huawei P20 pro and Hero 6

Hello @amy10789

 

Try manually updating your camera. You can find manual update instructions here. Make sure that the camera is fully charged and that the SD card is formatted prior to the update. Then, reset camera Wi-Fi. 

Once done, before pairing the camera again to the app, delete it from the list of Bluetooth devices on your phone, and forget it from the Wi-Fi networsk. 

Proceed with the pairing process. 

Let  us know how it goes. 

 

Thanks, 

Marius