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Hiker
Posts: 25

Re: How to use GoPro 8 horizon lock in app?

Unfortunately, even after updating it is not possible to level 1080 in 4/3 with more than 25p...

2,7 K is also only possible with 25p. The icon does not appear in higher frames except of course 30p.

Is "auto lowlight" in german "restlichtverstärker"? If yes, it is always disabled in my cam. So where is the bug?

GoPro
Posts: 925

Re: How to use GoPro 8 horizon lock in app?

Hi @silkem552 

 

I did the test and I cannot reproduce :( 

 

- Shot two videos with Hero8 - 2.7k/60 and 2.7k/120
- Download from Hero8 to GoPro App

- From Media / App, tap on the first video
- Tap on the Pen option

- Tap on Frame (called Bild in German)

- Horizon button is there, second button after Fit (Anpassen / Horizont)

 

I can do this for both the 60fps and the 120fps files.

 

Auto-low light is restlicht in the Camera - that's what I saw when I switch my camera to German.

 

Hiker
Posts: 25

Re: How to use GoPro 8 horizon lock in app?

Hi,

 

unfortunately it doesn't work with me.

Here are two sample clips. One with 30p where horizon leveling works and another one with 60p where it is not possible.

Could you check it and tell me what could be the bug?

 

https://www.file-upload.net/download-13899163/NeuerOrdner.zip.html

 

 

Thanks

Tourist
Posts: 4

Re: How to use GoPro 8 horizon lock in app?

[ Edited ]
Are you guys on Android or Apple?

I'm on the latest Android, all I did was un select the low light option and it the horizon button turned up. I am on the latest Android on a note 9
Hiker
Posts: 25

Re: How to use GoPro 8 horizon lock in app?

Me too, I am also on the latest android, but the horizon icon only appears when I choose 30p clips. Did you try with my clips from above?

By the way, all my 30p clips are "GH" files and the 60p clips are "GX" files. Why is it so and what is the difference?

GoPro
Posts: 925

Re: How to use GoPro 8 horizon lock in app?

We will check your files, thank you for sending them and sorry that it's not working for you.
GoPro
Posts: 925

Re: How to use GoPro 8 horizon lock in app?

So we had a look at your files, it seems like your camera is sending back the wrong info even if you've deactivated low-light.

When you can, can you please do a factory reset on your camera.
and let's take it from there.
Hiker
Posts: 25

Re: How to use GoPro 8 horizon lock in app?

[ Edited ]

Is there no other way to check this or tweak the cam. It took me hours to customize all the presets and settings to my preference.

Really annoying to spend again lot of time for customization.

Can I save the presets?