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Re: How to upload videos from app to cloud

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You can go to the GoPro.com main page and log in to access your media folder.  You might need to change your phone web browser to Full from the Mobile view, but you should be able to manually select and upload your media.  If you can get your app working on your phone, it generally works very fast and without issues.  Unfortunately, with your media currently held in the app, it's hard to suggest any trouble shooting steps that might cause you to lose your data.  You should contact the GoPro Support Team for additional assistance.  They might have some suggestions that haven't been considered here.