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Sightseer
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Accepted Solution

How to get videos back after upgrading phone

 

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GoPro Community Manager
Posts: 7,042

Re: How to get videos back after upgrading phone

@noblecave60635 - Upgrading the camera's firmware shouldn't impact the files already saved to the SD card unless you reformatted the card. To check, attach the SD card to your computer using an SD card adapter and see which files are on there.

 

Jeff

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GoPro Community Manager
Posts: 7,042

Re: How to get videos back after upgrading phone

@noblecave60635 - Upgrading the camera's firmware shouldn't impact the files already saved to the SD card unless you reformatted the card. To check, attach the SD card to your computer using an SD card adapter and see which files are on there.

 

Jeff