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Tourist
Posts: 4

How to connect my gopro 9 to Facebook page ?

[ New ]

Hello everyone,

I've a llittle problem with my new gopro 9, I can connect it to my facebook account but not with my page. When I clic on the "share on" button, I've only: public - friends - only me ! 

Please help me I buy this camera to do only live on my facebook page ! 

Regards


Accepted Solutions
GoPro
Posts: 3,688

Re: How to connect my gopro 9 to Facebook page ?

[ New ]

@exigencem71 @tikihut850 

 

 

Hi,

 

Update 10.2 is live for Android and we have implemented Custom Tabs for Facebook authentication (Live streaming) due to FaceBook deprecating Android WebViews. 

Hopefully this fixes the issue for you, it did for me on my Note 10.

 

Best,

View solution in original post


All Replies
GoPro
Posts: 16,012

Re: How to connect my gopro 9 to Facebook page ?

[ New ]

@exigencem71, just to check, are you trying to set up a live stream through the app?

 

The GoPro Quik for iOS mobile devices has the option to Live Stream to a Facebook page that you manage. On the Set Up Live Stream screen, you'll have the option to select your Facebook Page under the "share to" section.

 

For further details, see How to live stream from your GoPro.

 

If you continue to experience issues, try signing out and logging back in.

 

Let us know how it goes.

Tourist
Posts: 4

Re: How to connect my gopro 9 to Facebook page ?

[ New ]

That's the problem I can do live on my count but I can't select my page, this page doesn't show on the share button.....

And I'm the main manager of this page

Tourist
Posts: 4

Re: How to connect my gopro 9 to Facebook page ?

[ New ]
 
B7F97656-808D-418D-8C35-8959266C4259.png
GoPro
Posts: 3,688

Re: How to connect my gopro 9 to Facebook page ?

[ New ]
Hi,

From what I'm seeing with my testing: I can see Facebook Pages but I can't see Facebook Groups.
I even tried creating a new Facebook Page and it's showing there just fine.
GoPro
Posts: 3,688

Re: How to connect my gopro 9 to Facebook page ?

[ New ]
Hi,

From my understanding: Pages will show but not Groups.
To stream to Groups you have to go though RTMP

RTMP set up info:
https://community.gopro.com/t5/en/How-to-live-stream-from-your-GoPro/ta-p/395877#RTMP
GoPro
Posts: 3,688

Re: How to connect my gopro 9 to Facebook page ?

[ New ]
Good news, the team is now investigating on this, and indeed there are some permissions that have changed on Facebook's side.
We are looking at updating these permissions. Sorry for the frustration, thank you for your feedback and patience on this! Since I've tested this too, I'm also stuck with no FB Pages while Live Streaming :)
Sightseer
Posts: 1

Re: How to connect my gopro 9 to Facebook page ?

[ New ]

Yes. I am also having the same issue with my GoPro 9. Several weeks ago I was able to Facebook live on my music page from the GoPro app. Not anymore. Only from my personal page. 

GoPro
Posts: 3,688

Re: How to connect my gopro 9 to Facebook page ?

[ New ]
Hi,
Are you on iOS? The team has updated those Live Streaming Facebook permissions and the fix will be included in 8.4
GoPro
Posts: 3,688

Re: How to connect my gopro 9 to Facebook page ?

[ New ]

@exigencem71 @tikihut850 

 

 

Hi,

 

Update 10.2 is live for Android and we have implemented Custom Tabs for Facebook authentication (Live streaming) due to FaceBook deprecating Android WebViews. 

Hopefully this fixes the issue for you, it did for me on my Note 10.

 

Best,