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Hiker
Posts: 469

How do I register for the GoPro Quik app subscription service?

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How do I register for the GoPro Quik app subscription service?


How do I sign up for a $ 1.99 / month or $ 9.99 / year GoPro Quik app subscription service?


I checked the URL below and found that the GoPro subscription service ($)
Only 49.99) is displayed.


https://gopro.com/en/us/shop/subscribe-to-gopro-subscription/GoProPlusYearly.html


How do I sign up for a $ 1.99 / month or $ 9.99 / year GoPro Quik app subscription service?

GoPro
Posts: 30,992

Re: How do I register for the GoPro Quik app subscription service?

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Hi @godv

 

Quik subscriptions can be done via the GoPro Quik app.

Tap on the Profile icon on the left then tap on the option.

 

Thanks!

Ej

Hiker
Posts: 469

Re: How do I register for the GoPro Quik app subscription service?

[ New ]

@aragon1006 

 

 

Thank you for your reply.


I only want to register for a "GoPro Quik subscription" ($ 1.99 / month or $ 9.99 / year) from the GoPro Quik app, but the GoPro Quik app screen says "GoPro subscription" ($)
Only the registration screen for 49.99) is displayed.


How do I register for a "GoPro Quik subscription" ($ 1.99 / month or $ 9.99 / year) only?


Please tell me the procedure.


Thank you.

GoPro
Posts: 30,992

Re: How do I register for the GoPro Quik app subscription service?

[ New ]

Hi @godv

 

Are you using an Android phone or an iPhone?

Try deleting the cameras on the app first.

Relaunch the app then tap on the profile icon on the top left corner.

 

Thanks!

Ej

Sightseer
Posts: 1

Re: How do I register for the GoPro Quik app subscription service?

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I use a Android device with Quik installed on it and I've same question:

How do I register for a "GoPro Quik subscription" ($ 1.99 / month or $ 9.99 / year) only?

 

I do not see any profile icon in GoPro Quik app. There is "GoPro" logo, but tapping on it does not give any effect.

When I move to setting menu, there is only "Subscribe to GoPro" possibility.

I use 7.2.1 (9743) version of App.

 

Please, let me know, how to get "GoPro Quik subscription" subscription only?

 

GoPro
Posts: 3,585

Re: How do I register for the GoPro Quik app subscription service?

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Hi,

"I use 7.2.1 (9743) version of App." > You need to update to 8.3 which is the latest version.

7.2 doesn't have the subscription.
Sightseer
Posts: 2

Re: How do I register for the GoPro Quik app subscription service?

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@aragon1006 Unfortunately the app has a bug and subscribing via Google Pay doesn't work. I tried 5 times now and every single time I get the same message. How can I get the Quick subscription if this method doesn't work?

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GoPro
Posts: 21,087

Re: How do I register for the GoPro Quik app subscription service?

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Hello, @peterw121. Which version of the GoPro Quik app are you using? Is the email address on your Hub profile the same email address associated with your Google account? Make sure that your payment information on the Google Play Store is updated. 

 

You may also try signing out of the app and signing back in to see if it works. If not, you may delete the app and re-install it. Do this only if you do not have any saved media - raw or edited - in the app. Deleting the app will delete all media stored in it. Let us know how it goes. Thanks!

Sightseer
Posts: 2

Re: How do I register for the GoPro Quik app subscription service?

[ New ]
HI @maruistanya

I have the 8.7(10813) version. My gopro account and google play are associated to the same email address.

Switching the payment method from paypal to debit card associated to my google play helped.
GoPro
Posts: 21,087

Re: How do I register for the GoPro Quik app subscription service?

[ New ]

Great to know that, @peterw121. We will share these findings with the team. Thank you for the update.