Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Mobile
Reply
Highlighted
Sightseer
Posts: 1
Accepted Solution

How do I get the pairing pin to come up on a go pro hero 4

 

Accepted Solutions
Highlighted
GoPro
Posts: 12,830

Re: How do I get the pairing pin to come up on a go pro hero 4

 

Hi @ollie2008

 

 

What specific HERO4 camera do you have, is it a Session, Black or Silver?

Try resetting the Wi-Fi settings. The steps, depending on the camera model, are listed on this article.

 

Once done, try and pair your camera again.

Please ensure that the camera and the app are up to date.

 

Let us know how it works out.

 

Thanks!

Ej

View solution in original post


All Replies
Highlighted
GoPro
Posts: 12,830

Re: How do I get the pairing pin to come up on a go pro hero 4

 

Hi @ollie2008

 

 

What specific HERO4 camera do you have, is it a Session, Black or Silver?

Try resetting the Wi-Fi settings. The steps, depending on the camera model, are listed on this article.

 

Once done, try and pair your camera again.

Please ensure that the camera and the app are up to date.

 

Let us know how it works out.

 

Thanks!

Ej