Are you trying to do a live stream or just view the Media?
Would you be able to share a screen shot of the app so we can better assist you.
please find attached the screenshot. I have selected Hero mode and all software is updated. I cannot find any link between this “preview” page and a “live view” page. Regards, David..
THis is what I am looking for
Getting Started With Live Streaming
- Open the GoPro app and select Live from preview mode.
- Tap Set Up Live.
- Connect your Facebook account and approve permissions.
- Connect to a Wi-Fi network or your personal hotspot.