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Sightseer
Posts: 1
Accepted Solution

Hero4 won't pair to my new phone - it keeps remembering old wifi settings from a lost phone

Lost my phone that my GoPro Hero4 was paired too.

 

I can't seem to connect my Hero4 up to my new phone as when I put it into pair mode, it tries to connect with the old wifi network on my lost phone.  I've reset the Hero4 itself but it doesn't make any difference. It asks for a default password which I've no clue what it would be. I don't remember putting one in.  If I delete my account altogether will this remove footage already on my Hero4? 

 

Help?! 


Accepted Solutions
GoPro
Posts: 8,225

Re: Hero4 won't pair to my new phone - it keeps remembering old wifi settings from a lost phone

Hello @epicgorge8385

 

Sorry to hear about what happened to your phone. Try using the default password "goprohero" for the pairing. Let us know ho wit works out. 

 

Best regards, 
Marius

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All Replies
GoPro
Posts: 8,225

Re: Hero4 won't pair to my new phone - it keeps remembering old wifi settings from a lost phone

Hello @epicgorge8385

 

Sorry to hear about what happened to your phone. Try using the default password "goprohero" for the pairing. Let us know ho wit works out. 

 

Best regards, 
Marius