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Sightseer
Posts: 2

Hero 9 on old iOS app version?

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Are older versions of the GoPro app compatible with the Hero 9? I can’t connect my hero 9 to my iPhone that is on iOS 11.3.1. The latest camera on shown on the app is hero 8. I also have the latest app version that my phone can use. The latest firmware version is also installed on the hero 9.

I did connect the hero 9 to someone elses phone so connectivity works. Just want to know of its possible to connect new camera to old iOS version.

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GoPro
Posts: 3,163

Re: Hero 9 on old iOS app version?

[ New ]
Hi,

Indeed, it's possible that the app that you are running is a version prior to the launch of HERO9 hence not working with the 9....

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GoPro
Posts: 28,439

Re: Hero 9 on old iOS app version?

[ New ]

Hello @ken1234

 

The latest version of the GoPro App for iOS devices require OS 13 or newer.

Check out GoPro Mobile Apps Compatibility

 

Thanks!

Ej

Sightseer
Posts: 2

Re: Hero 9 on old iOS app version?

[ New ]
I can’t update which is why I have an older version of the app installed. I’m guessing it’s not compatible with the hero 9?
GoPro
Posts: 3,163

Re: Hero 9 on old iOS app version?

[ New ]
Hi,

Indeed, it's possible that the app that you are running is a version prior to the launch of HERO9 hence not working with the 9....