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Sightseer
Posts: 2

Hero 8 Black - Android app - Wifi issue

[ New ]

Hi, 

 

recently bought the Hero ¨8 Black.

Installed the Gopro app on my android phone (android 8.0.0, Samsung S7 edge)

Connection works, I can control the Camera BUT I cannot activate the preview NOR access the camera footage.

 

I tried on a more recent phone Android 10 Samsung S9 Edge and it works fine

Also tried on an Ipad and it works fine.

Why is it not working on my S7 edge ?

 

I tried to restart phone and Camera.

Made sure I had latest camera firmware and gopro app version

tried to reinstall the gopro app

Tried to access Gopro's wifi straight from wifi menu but I cannot see it listed.

 

Thanks for your support

Replies in French / English all good for me


Accepted Solutions
Tourist
Posts: 2

Re: Hero 8 Black - Android app - Wifi issue

[ New ]

Try switching 5Ghz wifi to 2.4 Ghz (Preferences -> Connections -> Wi-Fi Band), worked for my Pixel 2 phone.

View solution in original post


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Tourist
Posts: 2

Re: Hero 8 Black - Android app - Wifi issue

[ New ]

Yep, bought one today and same problem, my Google Pixel 2 cannot access media or use live view, while my Motorola One (100EUR phone) works perfectly fine...

Tourist
Posts: 2

Re: Hero 8 Black - Android app - Wifi issue

[ New ]

Try switching 5Ghz wifi to 2.4 Ghz (Preferences -> Connections -> Wi-Fi Band), worked for my Pixel 2 phone.

Sightseer
Posts: 2

Re: Hero 8 Black - Android app - Wifi issue

[ New ]

Indeed I've been able to connect manually on the Gopro's wifi.

Now it's working. Can't believe it's that complicated lol