11-20-2020 07:13 PM
Hero 7 won’t download to app[ New ]
I’ve sent a note to GoPro asking for help through the website and received nothing back.
11-24-2020 01:16 PM
Re: Hero 7 won’t download to app[ New ]
What SD card are you using?
Do you have the latest version of the GoPro App?
If you have recently updated the app, make sure to restart your device before pairing the camera.
We are not able to pull up a case using the email address on your Hub profile.
Do you have the case number? We'll follow up with the team.