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Sightseer
Posts: 1

Hero 7 ne se connecte pas avec iPhone

[ New ]
Toutes les mises à jour sont faites, la caméra est détectée mais la connexion ne veut pas se faire

Accepted Solutions
GoPro
Posts: 13,438

Re: Hero 7 ne se connecte pas avec iPhone

[ New ]

@zippyalp062, sorry to hear about the trouble. An update for the GoPro App (v6.1) has been recently released. Please ensure to have the latest version of the app and iOS on your phone installed. Then have your mobile device restarted before attempting to pair the camera with the app again.

If the issue persists, there are some troubleshooting suggestions here https://community.gopro.com/t5/en/Troubleshooting-GoPro-App-Connectivity-Issues/ta-p/392964 that will help resolve the issue.

Let us know how it works for you.

View solution in original post


All Replies
GoPro
Posts: 13,438

Re: Hero 7 ne se connecte pas avec iPhone

[ New ]

@zippyalp062, sorry to hear about the trouble. An update for the GoPro App (v6.1) has been recently released. Please ensure to have the latest version of the app and iOS on your phone installed. Then have your mobile device restarted before attempting to pair the camera with the app again.

If the issue persists, there are some troubleshooting suggestions here https://community.gopro.com/t5/en/Troubleshooting-GoPro-App-Connectivity-Issues/ta-p/392964 that will help resolve the issue.

Let us know how it works for you.