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Reply
Tourist
Posts: 3

Re: Hero 7 and android

Same issue here 4hours wasted on trying to set it up with 2 different phones and reinstalling firmware manually and still having major issues with being able to connect gopro to hotspot and also connectivity issues and having to remove camera from app constantly to get it to work again. its a major issue that needs fixing, its a main feature that seems to work on selected devices. Im at the stage of pegging it at the wall also Smiley Mad

Explorer
Posts: 11,174

Re: Hero 7 and android

Make sure Wi-Fi calling is turned off on the phone.
Tourist
Posts: 3

Re: Hero 7 and android

Ive spent 5hours on trying everything and tried hotspotting multiple devices including a galaxy book with windows 10 this is a major issue that gopro needs to resolve asap as im not the only one having this issue and they need to be able to make it live stream to pages also thats a major downer. Extreamly disappointed with it at the moment
Sightseer
Posts: 1

Re: Hero 7 and android

...well I am two hours in on a new hero 7 black and no luck on syncing to the gopro app on android. I would suggest gopro get a new product integration engineer because they dont seem to know anything about firmware updates or wireless networking.

 

 

GoPro Community Manager
Posts: 5,853

Re: Hero 7 and android

@spirystoke16701 - With Android, other factors come into play - specifically the brand and model of your phone may not be compatible with the app. Our team at https://gopro.com/help/ContactUs can help.

 

Jeff