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%3CLINGO-SUB%20id%3D%22lingo-sub-269547%22%20slang%3D%22en-US%22%3EHas%20GOPRO%20already%20solved%20the%20problem%20about%20black%20screen%20when%20using%20SPLICE%3F%20The%20project%20is%20ready!%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-269547%22%20slang%3D%22en-US%22%3E%3CP%3EHas%20GOPRO%20already%20solved%20the%20problem%20about%20black%20screen%20when%20using%20SPLICE%3F%3C%2FP%3E%3CP%3EThe%20short%20videos%26nbsp%3Bbelow%20the%20main%20video%26nbsp%3Band%20audios%20are%20fine.%3C%2FP%3E%3CP%3EThe%20project%20is%20ready!%3C%2FP%3E%3CP%3EDo%20I%20have%20any%20chance%20to%20restore%20the%20video%20project%3F%20Or%20do%20I%20need%20to%20do%20it%20all%20again%3F%3C%2FP%3E%3CP%3EPease%2C%20it%20is%20very%20important!!!%3C%2FP%3E%3CP%3ETKS.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-269547%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3ESplice%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-269554%22%20slang%3D%22en-US%22%3ERe%3A%20Has%20GOPRO%20already%20solved%20the%20problem%20about%20black%20screen%20when%20using%20SPLICE%3F%20The%20project%20is%20ready!%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-269554%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F36830%22%20target%3D%22_blank%22%3E%40tucunafab%3C%2FA%3E%2C%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EWhat%20is%20the%20resolution%20setting%20of%20the%20video%20that%20you%20are%20using%20in%20Splice%3F%20A%20black%20screen%20can%20result%20from%20using%20a%20frame%20rate%20at%20an%20unusual%20value.%20See%20if%20the%20steps-to-fix%20%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fsolutions_troubleshooting%2FSplice-Video-is-Black-But-Audio-Still-Plays%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehere%3C%2FA%3E%20resolve%20the%20issue.%20Should%20you%20need%20further%20assistance%2C%20our%20Support%20team%20may%20be%20reached%20by%20phone%20or%20chat%20through%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%20.%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EThanks%2C%26nbsp%3B%3CBR%20%2F%3EMarius%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Tourist
Posts: 1
Accepted Solution

Has GOPRO already solved the problem about black screen when using SPLICE? The project is ready!

Has GOPRO already solved the problem about black screen when using SPLICE?

The short videos below the main video and audios are fine.

The project is ready!

Do I have any chance to restore the video project? Or do I need to do it all again?

Pease, it is very important!!!

TKS.


Accepted Solutions
Highlighted
GoPro
Posts: 8,324

Re: Has GOPRO already solved the problem about black screen when using SPLICE? The project is ready!

[ Edited ]

Hello @tucunafab

 

What is the resolution setting of the video that you are using in Splice? A black screen can result from using a frame rate at an unusual value. See if the steps-to-fix here resolve the issue. Should you need further assistance, our Support team may be reached by phone or chat through https://gopro.com/help/ContactUs

 

Thanks, 
Marius

 

 

View solution in original post


All Replies
Highlighted
GoPro
Posts: 8,324

Re: Has GOPRO already solved the problem about black screen when using SPLICE? The project is ready!

[ Edited ]

Hello @tucunafab

 

What is the resolution setting of the video that you are using in Splice? A black screen can result from using a frame rate at an unusual value. See if the steps-to-fix here resolve the issue. Should you need further assistance, our Support team may be reached by phone or chat through https://gopro.com/help/ContactUs

 

Thanks, 
Marius