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Sightseer
Posts: 1

HERO9 + Pixel 4 XL + GoPro Quik 8.0

[ New ]
I'm having issues when trying to connect my Pixel XL smartphone to my brand new HERO9 camera. The App is able to find the camera but always fail when connecting to it.
Can anyone confirm that this is a common issue for the Pixel 4 XL?
Can GoPro confirm that the App was validated with this smartphone.

Accepted Solutions
GoPro
Posts: 19,223

Re: HERO9 + Pixel 4 XL + GoPro Quik 8.0

[ New ]

Hello, @plinioandrade. Try manually connecting to the camera's Wi-Fi network from your phone’s Wi-Fi settings. You can find the password by putting the camera in pairing mode, then hitting the Info button on the camera. If applicable, change the Wi-Fi Band on your camera to 2.4GHz.

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GoPro
Posts: 19,223

Re: HERO9 + Pixel 4 XL + GoPro Quik 8.0

[ New ]

Hello, @plinioandrade. Try manually connecting to the camera's Wi-Fi network from your phone’s Wi-Fi settings. You can find the password by putting the camera in pairing mode, then hitting the Info button on the camera. If applicable, change the Wi-Fi Band on your camera to 2.4GHz.