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Tourist
Posts: 8

Gopro hero 8 black does not able preview under recording

Hi!
I have a problem with my Gopro hero 8 black. When I connect it to the mobile. If I press Go it, it's work, but when I leave to other camera and want come back to first camera I can't see anything.
You can see printscreen.

 

101217692_726383384774877_3366154671019169750_n.jpg

101397666_583162452597767_9062457105720190354_n.jpg

101482418_1123943117979145_1606588439270531045_n.jpg

 

 

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Tourist
Posts: 8

Re: Gopro hero 8 black does not able preview under recording

101561567_992038937916757_2248667668906875555_n.jpg (240×493)

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Sightseer
Posts: 1

Re: Gopro hero 8 black does not able preview under recording

I am having the same issue and I have restarted my samsung and GoPro

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Tourist
Posts: 8

Re: Gopro hero 8 black does not able preview under recording

It's happened after last update.

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GoPro
Posts: 14,964

Re: Gopro hero 8 black does not able preview under recording

Hello @rockyspiri318 @stoutsand5285

 

What phone are you using?

What OS version is it on?

Please check if the same happens when changing the resolution or mode.

Do you have the camera up to date?

 

Thanks!

Ej

Highlighted
Tourist
Posts: 8

Re: Gopro hero 8 black does not able preview under recording

Hi @aragon1006
My mobile: Samsung Galaxy S9+
Os: android 10
GoPro has a last update 1.6
Resolution 1080 ×1920 25 fps
Thanks! :)
Highlighted
GoPro
Posts: 14,964

Re: Gopro hero 8 black does not able preview under recording

Thanks! @rockyspiri318

We were not able to replicate this 

Were you able to try other modes or resolution? 

Would you be able to pair your camera to another phone and see if the same happens?

 

Regards,

Ej

Highlighted
Tourist
Posts: 8

Re: Gopro hero 8 black does not able preview under recording

It works well with iPhone. I,ll try to change resolution tomorrow, but I need to losing this problem for HD 1080 × 1920 25 fps, because I work in TV so I can't change it.