Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Mobile
%3CLINGO-SUB%20id%3D%22lingo-sub-286367%22%20slang%3D%22fr-FR%22%3EGopro%20fusion%20stitching%20issue%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-286367%22%20slang%3D%22fr-FR%22%3E%3CP%3Ehi%2C%3C%2FP%3E%3CP%3Eas%20you%20can%20see%20on%20the%20screenshot%20i%20have%20stitching%20with%20gopro%20app%20and%20gopro%20fusion.%3C%2FP%3E%3CP%3Ei%20changed%20my%20gopro%20fusion%20but%20still%20issue%3C%2FP%3E%3CP%3Ei%20tried%20with%20gopro%20app%20IOS%20but%20still%20issue%3C%2FP%3E%3CP%3Ethe%20issue%20appaered%20only%20with%20video%20not%20with%20photo.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ethank%20you%20for%20your%20help%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-286367%22%20slang%3D%22fr-FR%22%3E%3CLINGO-LABEL%3EGoPro%20App%20for%20Android%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-286389%22%20slang%3D%22en-US%22%3ERe%3A%20Gopro%20fusion%20stitching%20issue%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-286389%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ESorry%20to%20know%20that%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F84151%22%20target%3D%22_blank%22%3E%40stoutshore22331%3C%2FA%3E%2C%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHave%20you%20tried%20stitching%20videos%20using%20mobile%20or%20iPad%3F%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EIf%20you%20are%20still%20encountering%20that%20issue%20it%20would%20be%20best%20to%20contact%20our%20customer%20support%20team.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ERegards%2C%3C%2FP%3E%0A%0A%3CP%3E-Jay%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-286397%22%20slang%3D%22fr-FR%22%3ERe%3A%20Gopro%20fusion%20stitching%20issue%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-286397%22%20slang%3D%22fr-FR%22%3E%3CP%3EThank%20you%20jay.%3C%2FP%3E%3CP%3Ei%20tried%20stitching%20on%20mobile%20and%20also%20had%20the%20same%20issue.%3C%2FP%3E%3CP%3ENote%20that%20i%20had%20no%20problem%20on%20my%20computer%20with%20gopro%20fusion%20studio%20app.%3C%2FP%3E%3CP%3Eso%20it%20seems%20an%20issue%20only%20with%20gopro%20mobile%20app%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-286400%22%20slang%3D%22en-US%22%3ERe%3A%20Gopro%20fusion%20stitching%20issue%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-286400%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EGot%20it%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F84151%22%20target%3D%22_blank%22%3E%40stoutshore22331%3C%2FA%3E%2C%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EPlease%20try%20to%20check%20other%20device%20if%20you%20can%20somehow%20borrow%20or%20if%20you%20have%20other%20mobile%20device.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EPlease%20let%20us%20know%20and%20if%20you%20can%20provide%20the%20exact%20model%20of%20devices%20you%20tried%20we%20can%20report%20that.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%3C%2FP%3E%0A%0A%3CP%3E-Jay%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-286445%22%20slang%3D%22fr-FR%22%3ERe%3A%20Gopro%20fusion%20stitching%20issue%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-286445%22%20slang%3D%22fr-FR%22%3EI%20had%20an%20issue%20with%20an%20iphone%208I%20had%20%3CBR%20%2F%3Ethe%20issue%20with%20both%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-286450%22%20slang%3D%22fr-FR%22%3ERe%3A%20Gopro%20fusion%20stitching%20issue%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-286450%22%20slang%3D%22fr-FR%22%3EThis%20two%20device%20have%20a%20french%20language%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-286803%22%20slang%3D%22en-US%22%3ERe%3A%20Gopro%20fusion%20stitching%20issue%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-286803%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F84151%22%20target%3D%22_blank%22%3E%40stoutshore22331%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ESince%20the%20Fusion%20lens%20are%20offset%20from%20one%20another%2C%20this%20is%20a%20normal%20occurrence.%20It's%20usually%20present%20if%20the%20Fusion%20camera%20is%20close%20to%20the%20handle%20or%20mount.%20Try%20to%20extend%20the%20distance%20of%20the%20camera%20and%20mount%2Fhandle%20and%20it%20will%20improve%20the%20stitching%20ability.%20The%20farther%20the%20distance%20of%20the%20subject%2C%20the%20better%20the%20stitching.%26nbsp%3B%3CBR%20%2F%3E%20%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EAs%20listed%20on%20this%20%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fblock%2Ffusion-tips-tricks%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Earticle%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%3CEM%3EKeep%20key%20action%20in%20the%20center%20of%20the%20lenses%2C%20not%20on%20the%20stitch%20line.%20Optical%20clarity%20diminishes%20obviously%20as%20you%20get%20to%20the%20edges%20of%20the%20lens%20and%20the%20stitched%20overlap%20regions%3C%2FEM%3E.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-286991%22%20slang%3D%22fr-FR%22%3ERe%3A%20Gopro%20fusion%20stitching%20issue%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-286991%22%20slang%3D%22fr-FR%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F35114%22%20target%3D%22_blank%22%3E%40%20aragon1006%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ethank%20you%20for%20your%20help.%3C%2FP%3E%3CP%3Ei%20agree%20to%20keep%20distance%20from%20the%20lense.%3C%2FP%3E%3CP%3Egoal%20stitching%20issue%20only%20with%20video%20on%20gopro%20app%2C%20photo%20stitching%20is%20good.%3C%2FP%3E%3CP%3EAnd%20no%20stitching%20issue%20with%20video%20on%20desktop%20gopro.%3C%2FP%3E%3CP%3EIt%20seems%20to%20bug%20of%20gopro%20app%20%3F%3F%20is%20not%20it%20%3F%3F%3C%2FP%3E%3CP%3EWhat%20do%20you%20think%20about%20this%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ERegards%3C%2FP%3E%3CP%3EVincent%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-287273%22%20slang%3D%22en-US%22%3ERe%3A%20Gopro%20fusion%20stitching%20issue%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-287273%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F84151%22%20target%3D%22_blank%22%3E%40stoutshore22331%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EPlease%20try%20to%20do%20another%20recording%20and%20see%20if%20your%20can%20replicate%20the%20issue.%3C%2FP%3E%0A%0A%3CP%3EWe'll%20also%20be%20doing%20a%20couple%20of%20tests.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-287375%22%20slang%3D%22fr-FR%22%3ERe%3A%20Gopro%20fusion%20stitching%20issue%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-287375%22%20slang%3D%22fr-FR%22%3EHi%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F35114%22%20target%3D%22_blank%22%3E%20%40%20aragon1%3C%2FA%3E0%3CBR%20%2F%3E%3CBR%20%2F%3E06%2C%20I%20made%20a%20lot%20of%20tests%20and%20i%20always%20had%20th%3CBR%20%2F%3Ee%20issue.%20Nevertheless%2C%20I%20noted%20a%20gap%20between%20the%20right%20and%20the%20left%20of%3CBR%20%2F%3E%20the%20fusion.The%20issue%20is%20more%20important%20on%20the%20left%20side%20of%20the%20front%20of%20you.I%20ca%3CBR%20%2F%3En%20send%20you%20video%20sample%20if%20you%20want.R%3CBR%20%2F%3E%3CBR%20%2F%3Eegards%3CBR%20%2F%3EVincent%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-287615%22%20slang%3D%22en-US%22%3ERe%3A%20Gopro%20fusion%20stitching%20issue%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-287615%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F84151%22%20target%3D%22_blank%22%3E%40stoutshore22331%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EI%20have%20tried%20to%20render%20some%20files%20and%20both%26nbsp%3Bhad%20the%20same%20frame%20as%20you%20have%20reported.%26nbsp%3BThis%20is%20mainly%20because%20of%20the%20stitching.%3C%2FP%3E%0A%0A%3CP%3EI%20have%20used%20the%20Fusion%20Studio%20and%20the%20GoPro%20app.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EAs%20advised%2C%20k%3CEM%3Eeep%20key%20action%20in%20the%20center%20of%20the%20lenses%2C%20not%20on%20the%20stitch%20line.%20Optical%20clarity%20diminishes%20obviously%20as%20you%20get%20to%20the%20edges%20of%20the%20lens%20and%20the%20stitched%20overlap%20regions.%3C%2FEM%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-287751%22%20slang%3D%22en-US%22%3ERe%3A%20Gopro%20fusion%20stitching%20issue%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-287751%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F84151%22%20target%3D%22_blank%22%3E%40stoutshore22331%3C%2FA%3E%3C%2FP%3E%3CP%3EHave%20you%20tried%20recording%20with%20the%20new%20Beta%20Firmware%3F%26nbsp%3B%20I%20did%20some%20testing%20yesterday%20and%20it%20appears%20that%20videos%20created%20on%20the%20new%20Beta%20firmware%20stitch%20much%20better%20with%20the%20mobile%20app%20(I'm%20using%20Android%20-%20LG%20v30).%26nbsp%3B%20I%20did%20have%20to%20uninstall%20the%20app%20and%20reload%20it%20to%20get%20it%20to%20work%20for%20some%20reason%2C%20but%20I%20could%20see%20a%20difference%20with%20the%20stitch.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-288107%22%20slang%3D%22fr-FR%22%3ERe%3A%20Gopro%20fusion%20stitching%20issue%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-288107%22%20slang%3D%22fr-FR%22%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F4335%22%20target%3D%22_blank%22%3E%40%20danielr1%3C%2FA%3E%3CBR%20%2F%3E5I%20tried%20with%20new%20beta%20firmware%20and%20i%20reinstalled%20gopro%20app%20but%20unfurtunatly%20i%20have%20still%20the%20stitching%20issue.%3CBR%20%2F%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-288238%22%20slang%3D%22fr-FR%22%3ERe%3A%20Gopro%20fusion%20stitching%20issue%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-288238%22%20slang%3D%22fr-FR%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F35114%22%20target%3D%22_blank%22%3E%40%20aragon1006%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20have%20different%20results%20with%20goproapp%20and%20desktop%3C%2FP%3E%3CP%3EBelow%20screen%20shot%20of%20goproapp%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-288239%22%20slang%3D%22fr-FR%22%3ERe%3A%20Gopro%20fusion%20stitching%20issue%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-288239%22%20slang%3D%22fr-FR%22%3E%3CP%3EAnd%20with%20destop%20fusion%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-288718%22%20slang%3D%22en-US%22%3ERe%3A%20Gopro%20fusion%20stitching%20issue%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-288718%22%20slang%3D%22en-US%22%3E%3CP%3EThank%20you%20so%20much%20for%20your%20efforts%20in%20going%20through%20the%26nbsp%3Btests.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EIt%20will%20be%20best%20to%20refer%20to%20our%20Support%20Team%20to%20check%20on%20this%20further.%3C%2FP%3E%0A%0A%3CP%3EYou%20may%20refer%20them%20to%20this%20thread%20so%20you%20don't%20need%20to%20send%20the%20samples%20again.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThe%20team%20is%20available%20by%20phone%20or%20chat%20through%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%20%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ERegards%2C%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
GoPro
Posts: 9,012

Re: Gopro fusion stitching issue

 

Hi @stoutshore22331

 

Please try to do another recording and see if your can replicate the issue.

We'll also be doing a couple of tests.

 

Thanks!

Ej

 

 

Hiker
Posts: 10

Re: Gopro fusion stitching issue

Hi @aragon1006,

I done a lot of tests and i had always the issue.
Nevertheless i noted a gap between the right and the left side of the fusion.
The issue is more important on the left side when you have the red button in front of you.
I can send you video sample if you want.

Regards
Vincent
GoPro
Posts: 9,012

Re: Gopro fusion stitching issue

 

Hi @stoutshore22331

 

I have tried to render some files and both had the same frame as you have reported. This is mainly because of the stitching.

I have used the Fusion Studio and the GoPro app.

 

As advised, keep key action in the center of the lenses, not on the stitch line. Optical clarity diminishes obviously as you get to the edges of the lens and the stitched overlap regions.

 

 

Thanks!

Ej

Explorer
Posts: 11,231

Re: Gopro fusion stitching issue

@stoutshore22331

Have you tried recording with the new Beta Firmware?  I did some testing yesterday and it appears that videos created on the new Beta firmware stitch much better with the mobile app (I'm using Android - LG v30).  I did have to uninstall the app and reload it to get it to work for some reason, but I could see a difference with the stitch.

Hiker
Posts: 10

Re: Gopro fusion stitching issue

@danielr15
I tried with new beta firmware and i reinstalled gopro app but unfurtunatly i have still the stitching issue.
Hiker
Posts: 10

Re: Gopro fusion stitching issue

Hi @aragon1006

 

I have different results with goproapp and fusion desktop

Below screen shot of goproapp

Screenshot_20190120-204650.png
Hiker
Posts: 10

Re: Gopro fusion stitching issue

And with destop fusion

Testgorprodesktop~2.jpg
GoPro
Posts: 9,012

Re: Gopro fusion stitching issue

Thank you so much for your efforts in going through the tests.

 

It will be best to refer to our Support Team to check on this further.

You may refer them to this thread so you don't need to send the samples again.

 

The team is available by phone or chat through https://gopro.com/help/ContactUs  

 

Regards,

Ej