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Hiker
Posts: 13

Gopro fusion stitching issue

hi,

as you can see on the screenshot i have stitching issue with gopro app and gopro fusion.

i changed my gopro fusion but still issue

i tried with gopro app IOS but still issue

the issue appaered only with video not with photo.

 

thank you for your help

Screenshot_20190115-200841[1].png
GoPro
Posts: 4,106

Re: Gopro fusion stitching issue

 

Sorry to know that @stoutshore22331,

 

 

Have you tried stitching videos using mobile or iPad?

 

If you are still encountering that issue it would be best to contact our customer support team.

 

Regards,

-Jay

Hiker
Posts: 13

Re: Gopro fusion stitching issue

Thank you jay.

i tried stitching on mobile android and also on iphone and i had the same issue.

Note that i had not the issue on my computer with gopro fusion studio app.

so it seems an issue only with gopro app mobile

GoPro
Posts: 4,106

Re: Gopro fusion stitching issue

 

Got it @stoutshore22331,

 

Please try to check other device if you can somehow borrow or if you have other mobile device. 

 

Please let us know and if you can provide the exact model of devices you tried we can report that. 

 

Thanks,

-Jay 

Hiker
Posts: 13

Re: Gopro fusion stitching issue

I tried with an htc u11 and also with an iphone 8
I had the issue with both
Hiker
Posts: 13

Re: Gopro fusion stitching issue

This two device have a french language
GoPro
Posts: 10,603

Re: Gopro fusion stitching issue

 

Hi @stoutshore22331

 

Since the Fusion lens are offset from one another, this is a normal occurrence. It's usually present if the Fusion camera is close to the handle or mount. Try to extend the distance of the camera and mount/handle and it will improve the stitching ability. The farther the distance of the subject, the better the stitching. 
 

As listed on this article

Keep key action in the center of the lenses, not on the stitch line. Optical clarity diminishes obviously as you get to the edges of the lens and the stitched overlap regions.

 

Thanks!

Ej

Hiker
Posts: 13

Re: Gopro fusion stitching issue

Hi @aragon1006

 

thank you for your help.

i agree to keep distance from the lense.

but stitching issue appeared only with video on gopro app, photo stitching is good.

And no stitching issue with video on gopro fusion desktop.

It seems a bug of gopro app ?? isn't it ??

What do you think about this ?

 

Regards

Vincent