01-15-2019 12:34 PM
as you can see on the screenshot i have stitching issue with gopro app and gopro fusion.
i changed my gopro fusion but still issue
i tried with gopro app IOS but still issue
the issue appaered only with video not with photo.
thank you for your help
01-15-2019 12:53 PM
Sorry to know that @stoutshore22331,
Have you tried stitching videos using mobile or iPad?
If you are still encountering that issue it would be best to contact our customer support team.
01-15-2019 01:09 PM
Thank you jay.
i tried stitching on mobile android and also on iphone and i had the same issue.
Note that i had not the issue on my computer with gopro fusion studio app.
so it seems an issue only with gopro app mobile
01-15-2019 01:26 PM
Got it @stoutshore22331,
Please try to check other device if you can somehow borrow or if you have other mobile device.
Please let us know and if you can provide the exact model of devices you tried we can report that.
01-16-2019 12:39 PM
Since the Fusion lens are offset from one another, this is a normal occurrence. It's usually present if the Fusion camera is close to the handle or mount. Try to extend the distance of the camera and mount/handle and it will improve the stitching ability. The farther the distance of the subject, the better the stitching.
As listed on this article
Keep key action in the center of the lenses, not on the stitch line. Optical clarity diminishes obviously as you get to the edges of the lens and the stitched overlap regions.
01-17-2019 05:01 AM
thank you for your help.
i agree to keep distance from the lense.
but stitching issue appeared only with video on gopro app, photo stitching is good.
And no stitching issue with video on gopro fusion desktop.
It seems a bug of gopro app ?? isn't it ??
What do you think about this ?