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Tourist
Posts: 2
Accepted Solution

Gopro app wont pair with my session5

Hi,

 

i have my gopro session 5 and i cannot pair it with my iphone SE. I tried everything i found online, but nothing works. The app can see gopro, it will pair bluetooth and i can see on gopro display that its paired, but on the app i see just connecting message and than it writes that pairing failed, and that i should chceck if gopro is in pairing mode. Bluetooth is paired, also Wifi works and i can see my camera. I tried reseting everything, gopro to factory settings, reinstalling app on the phone, forgetting bluetooth also wifi, trying airplane mode, restarting the phone. Nothing works.

 

versions info:

 

Gopro session 5 v2.51 which is up to date

Iphone SE running iOs 11.4.1

Gopro app Version 5.1.1(2869)

 

thanks for help

 

 

Daniel


Accepted Solutions
GoPro
Posts: 12,240

Re: Gopro app wont pair with my session5

 

Hi @bravepeak16382

 

Have you tried pairing the camera to another phone?

If it's still not connecting to other phones, please re-flash the firmware.

Follow "Update your camera manually" on https://gopro.com/update/hero5_session

Once done, proceed with the pairing process again.

 

Let us know how it goes.

 

Thanks!

Ej

 

 

View solution in original post


All Replies
GoPro
Posts: 12,240

Re: Gopro app wont pair with my session5

 

Hi @bravepeak16382

 

Have you tried pairing the camera to another phone?

If it's still not connecting to other phones, please re-flash the firmware.

Follow "Update your camera manually" on https://gopro.com/update/hero5_session

Once done, proceed with the pairing process again.

 

Let us know how it goes.

 

Thanks!

Ej

 

 

Tourist
Posts: 2

Re: Gopro app wont pair with my session5

Hi,

 

thanks, re-flash of the firmware helped. So now it works as it should.

 

Thanks a lot :)

 

Daniel

GoPro
Posts: 5,444

Re: Gopro app wont pair with my session5

 

Glad to know that @bravepeak16382,