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Hiker
Posts: 11

Re: Gopro app crashing after reframe and saving Max 360 file

@haindash

Mine is anything longer than 2 minutes file would crash. Not only just video file. I’m really getting frustrated about this and thinking of returning the max. I can try beta if it’s possible. Calling the customer support is going nowhere. They want me to reset everything even getting a new phone. Reseting my router has given more damage in my whole household all my smart home electronics are having problems because of GoPro’s customer support agents that don’t know what to do.
Highlighted
Hiker
Posts: 11

Re: Gopro app crashing after reframe and saving Max 360 file

@haindash

Mine is anything longer than 2 minutes file would crash. Not only just video file. I’m really getting frustrated about this and thinking of returning the max. I can try beta if it’s possible. Calling the customer support is going nowhere. They want me to reset everything even getting a new phone. Reseting my wifi has given more damage in my whole household all my smart home electronics are having problems because of GoPro’s customer support agents that don’t know what to do.
Highlighted
Hiker
Posts: 11

Re: Gopro app crashing after reframe and saving Max 360 file

@haindash

Mine is anything longer than 2 minutes file would crash. Not only just 1 video file. I’m really getting frustrated about this and thinking of returning the max. I can try beta if it’s possible. Calling the customer support is going nowhere. They want me to reset everything even getting a new phone. Reseting my router has given more damage in my whole household all my smart home electronics are having problems because of GoPro’s customer support agents that don’t know what to do.