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Sightseer
Posts: 1

Gopro android app is detecting my hero 8, but not able to connect it with, can anyone help please??

 
Sightseer
Posts: 1

Re: Gopro android app is detecting my hero 8, but not able to connect it with, can anyone help pleas

I'm having the same issue on a iPhone.   It connects to the network fine, just not the camera.

GoPro
Posts: 3,753

Re: Gopro android app is detecting my hero 8, but not able to connect it with, can anyone help pl...

Hi @rapidexper60444,

 

May I know the brand and model of your phone?

 

 

GoPro
Posts: 3,753

Re: Gopro android app is detecting my hero 8, but not able to connect it with, can anyone help pleas

Hi @dennisf4,

 

Please try this.

Go to your phone's bluetooth settings and remove your camera from there. 

Unpair or delete your camera from the GoPro App. 

Reset your camera's wireless connection and reset it to factory settings. 

After that you should be able to pair it. 

 

If issue persist you may contact GoPro customer Support via phone or chat. 

 

Regards,

-Jay