01-11-2020 12:11 PM
01-13-2020 08:06 AM
Sorry for any trouble caused.
The steps on How to Resolve GoPro App Crashing or Freezing Issues should help you out.
Let us know how it goes.
01-15-2020 11:39 AM - edited 01-15-2020 11:43 AM
Die normalen Videos kann ich problemlos editieren.
Wenn ich öffne 360-Video zum Editieren sehe ich ständig diese drehenden Figuren:
01-19-2020 05:32 PM
Thank you for going through the suggested steps, @arudskyy. Since the issue persists, let our Support team help you with the next steps. To connect with Support, visit https://gopro.com/help/ContactUs and fill out the form with the needed details. Once done, select "Contact Us" and proceed with either chat or a callback request. Be sure to put in your best contact number.
01-20-2020 03:03 AM
Sorry about that, here three tips that could help with this Black screen problem
- Tip 1 > navigating away and coming back to screen will usually fix issues like this.
- Tip 2 > A User on S10 Android 10, issue has been fixed by making sure in Settings that animations are activated (community post here)
- Tip 3 > A User on Oneplus t3 fixed it by turning off Dev Mode / setting up Display and Fonts size to default (community post here)