02-01-2019 03:09 AM
I have Hero3 black with latest update and GoPro App installed on my iPhone7.
I've never used GoPro App previously, but now I decided give it a try - unfortunately download speed is incredibly slow!
It takes 40 seconds to download 3Mb picture, as for 15 seconds video - at least 5 minutes...
I need to wait forever to get preview loaded on iPhone...
I have everything up to date. I read through other topics and tried different modes - AirPlane, reinstall app, re-setup wifi etc...
Is it expected performance?
02-14-2019 01:42 PM
Please make sure that your camera, the phone and the app are all up to date.
I have just tested an iPhone6 and did not encounter the same behavior when downloading videos. These were videos more than 1 minute.
To isolate the issue further, see if the same happens with a different mobile device.
Let us know how it goes.