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Sightseer
Posts: 1

Gopro App doesn't recognise the fusion to connect

[ Edited ]

Gopro App doesn't recognise the fusion to connect. .  App problem occurs with Android 8.1.0 in Huawei P20 pro with the latest firmware on my device (1.80)

We have noticed many android people experiencing the same thing.. We look forward a solution.. this is a big problem actualy for such a great product.

 

when will this be solved for the android App users?

 

Also Can we get an idea about the timing and the update plan waiting in the queue for the android app & product development transparently? Otherwise it's just empty dark space to wait for a development.

is there such a informative platform or document?

 

thak you We look forward to hear from you..

Sightseer
Posts: 5

Re: Gopro App doesn't recognise the fusion to connect

I have the same problem. I have the galaxy s9 plus and s8 plus which both do not work. very annoying for something so expensive.
GoPro
Posts: 7,855

Re: Gopro App doesn't recognise the fusion to connect

Hello @swiftflame7748,

 

Thank you for reaching out. We are also waiting for the app development team to provide us an update. We do not have specifics at this time but rest assured that the team is working on the matter. We will keep you posted through our channels - gopro.com website, email notifications, Hub - once new information is available. 

 

Best regards, 
Marius

Sightseer
Posts: 5

Re: Gopro App doesn't recognise the fusion to connect

https://www.youtube.com/watch?v=Mo9k4OvwkK0

 

I just found this video on how to connect it.

Here's a trick to connect the gopro fusion camera to an android device from the gopro app that can be used to control the fusion remotely. The Gopro app doesnt connect to the Fusion camera readily and using the camera remotely was only possible through a gopro remote Some android devices are not ...