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Reply
Sightseer
Posts: 1

Re: Gopro App crashing when saving or sharing quik story

Same issue than everybody else.

 

I just came back from my holiday where I've done 3/4 quickstories, it was working perfectly on a IOS 13.1.2, this morning I've done the update on IOS 13.2 and it's now impossible to save to pictures or to share my stories. 

 

Please tech guys at gopro try to fix this issue asap, I'd like to have my story now not in 2/3 month.

thanks

 

GoPro
Posts: 679

Re: Gopro App crashing when saving or sharing quik story

@lyormed 

The iOS 13.2 crash fix is coming in version 6.3.

This version is in beta - before being live on AppStore - DM me if you're interested.

Highlighted
Sightseer
Posts: 2

Re: Gopro App crashing when saving or sharing quik story

I gained access to the 6.3 beta and I can confirm that the crash issues when trying to render a quick story is fixed. Tested it out on an ipad pro and an iphone 8. 

Sightseer
Posts: 1

Re: Gopro App crashing when saving or sharing quik story

How do I gain access to beta version? Can’t figure out how to DM but I have a really cool video I need off my iPhone and I’m in a foreign country and no access to a computer
Sightseer
Posts: 1

Re: Gopro App crashing when saving or sharing quik story

Yes it crashes every time I try to save or share. Tech support was no help for me.
GoPro
Posts: 679

Re: Gopro App crashing when saving or sharing quik story

@daringvist7044 @superboost30586 @fireystorm55302 @ic0n @lyormed 

GoPro App iOS 6.3 should be published soon - it has just been approved by Apple.