11-04-2019 09:07 AM
Please try the troubleshooting steps on https://community.gopro.com/t5/en/How-to-Resolve-GoPro-App-Crashing-or-Freezing-Issues/ta-p/392953
If you have access to another phone, kindly try pairing the camera to help isolate the issue.
Let us know how it goes.
11-04-2019 09:26 AM - edited 11-04-2019 09:26 AM
@aragon1006 Have tried all these troubleshooting items. Nothing worked.
Can i assume GoPro are not acknowleding there is an issue with the app then? and therefore no patch on the way?
11-05-2019 05:52 AM
11-07-2019 12:06 AM
The app is useless at the minute
11-07-2019 12:25 AM - edited 11-07-2019 12:26 AM
When we found out about the 13.2 iOS crash the app version 6.2.2 was already submitted to Apple for review - the crash fix is coming in version 6.3.
This version could be sent out in beta - before being live on AppStore - DM me if you're interested.