GoPro web cam v1.0.0.483 crashed Zoom client v5.5.2 (12494.0204) [ New ]

[cowlee]

GoPro web cam v1.0.0.483 crashed Zoom client v5.5.2 (12494.0204) after installation

Event Viewer error :

Miniport GoPro RNDIS Device, {e99a22a1-8b2d-4fa4-b7d7-355b894e0a2e}, had event Fatal error: The miniport has failed a power transition to operational power

[aragon1006]

Hi @cowlee

Do you observe the same when using other platforms or using Zoom through a browser?

Check out GoPro Webcam FAQ and Troubleshooting

Let us know how it goes.

Thanks!

Ej

Thanks!

Ej

[cowlee]

Hello Ej,

I tried what you suggested but it didn't resolve my issue.  I am still researching for solution to remedy this.

Regards

Calvin

[aragon1006]

Hi @cowlee

What OS version is your computer on?

Have you also tested this with other platforms?

Can you also try this with the Intel version of the Zoom app?

Thanks!

Ej