3 weeks ago
You can choose whether you want to download the original or compressed file from the GoPro.com Media Gallery.
However, when streaming from the cloud or downloading via GoPro App/Quik for Desktop, the 1080p copy will be downloaded.
How did you play/download your Plus files?
a week ago
I am having the same problem. When I upload media it is not going to the cloud at full 4K. It's 1080p - or so it says, but likely even lower quality. Sorely dissapointed with the rate of uploads as well, especially to find my videos looking poor quality at best.
How do I UPLOAD at 4K? Not looking to have the option to download a low res. I want the 4K to be defaulted. Thanks.
I understand that is what is supposed to happen. I’m writing because it is not what is happening. I see a 1080p compressed copy & resolutions ranging from 1600-2400p resolution. There is no 4K resolution.
Exactly, there's not an "option" or "selection" to view the different resolutions. I have found now that when I download to the GoPro app off cloud, and then download AGAIN from App to my camera roll / iphone photos, it definitely seems to be higher res, but there is not any way of confirming it's 4K because I was never offered a choice.
It's extremely tedious to download essentially twice to get the original format, and defeats the purpose of storing in the cloud if I have to load it on to my phone to see the right quality, no??
If downloading a 4K video to your computer, your download options will either be 2160p/3000p or 1080p.
2160p for 16:9 and 3000p for 4:3
As listed above, downloading files via the GoPro app/Quik for desktop will only be up to 1080p.