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Sightseer
Posts: 2
Accepted Solution

GoPro plus account stuck in limbo

I cancelled my go pro plus subscription but now I would like to reactivate it. I signed up for it on Google play but now I can't subscribe to it anymore it change my payment method.

My gopro account says it's going to be billed on June 19, 2018 but now it's July 10th!


Accepted Solutions
GoPro
Posts: 9,584

Re: GoPro plus account stuck in limbo

 

Hi @blacknixon

 

Are you using the same email address for the GoPro Plus account and your Google account?

 

You may also get in touch with our Support Team to further check on this. They are available via phone or chat. https://gopro.com/help/ContactUs

 

 

Regards,

Ej

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All Replies
GoPro
Posts: 9,584

Re: GoPro plus account stuck in limbo

 

Hi @blacknixon

 

Are you using the same email address for the GoPro Plus account and your Google account?

 

You may also get in touch with our Support Team to further check on this. They are available via phone or chat. https://gopro.com/help/ContactUs

 

 

Regards,

Ej