GoPro iPhone 8 Plus.

[swiftwave5781]

Using app on my iPhone 8 plus. Had same problem on my iPhone 6. I get the preview on what I'm going to shoot BUT.

Start recording and the picture goes away when hit start to record.

[danielr15 · Accepted solution]

Having Protune on can also cause some phones to lose the live view when recording.

[aragon1006]

Hi @swiftwave5781

What camera are you using?

Have you tried unpairing the camera to the phone then pairing it again?

Is this happening on a selected resolution only?

Thanks!

Ej

[swiftwave5781]

I have a GoPro Hero 3.

And I switched from an iPhone 6 to a iPhone 8 Plus. And had the same problem on the 6.

Haven't tried changing resolution.

Thanks for your help.

[aragon1006]

Hi @swiftwave5781

Sure. Feel free to post back once your done testing.

Thanks!

Ej

[lemieuxfan67]

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@swiftwave5781 wrote:

Using app on my iPhone 8 plus. Had same problem on my iPhone 6. I get the preview on what I'm going to shoot BUT.

Start recording and the picture goes away when hit start to record.

---

I just read that if using HEVC, live preview will not work during record.  Go to the link and scroll down to limitations.

Link: https://gopro.com/help/articles/block/hevc

EDIT:  My apologies...I just saw that you are using a HERO 3.  HEVC would not apply in this case.

[danielr15 · Accepted solution]

Having Protune on can also cause some phones to lose the live view when recording.