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Sightseer
Posts: 2
Accepted Solution

GoPro iPhone 8 Plus.

Using app on my iPhone 8 plus. Had same problem on my iPhone 6. I get the preview on what I'm going to shoot BUT.

Start recording and the picture goes away when hit start to record.


Accepted Solutions
Explorer
Posts: 12,789

Re: GoPro iPhone 8 Plus.

Having Protune on can also cause some phones to lose the live view when recording.

View solution in original post


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GoPro
Posts: 12,088

Re: GoPro iPhone 8 Plus.

 

Hi @swiftwave5781

 

What camera are you using?

Have you tried unpairing the camera to the phone then pairing it again?

Is this happening on a selected resolution only?

 

Thanks!

Ej

 

Sightseer
Posts: 2

Re: GoPro iPhone 8 Plus.

I have a GoPro Hero 3.

And I switched from an iPhone 6 to a iPhone 8 Plus. And had the same problem on the 6.

Haven't tried changing resolution.

Thanks for your help.

GoPro
Posts: 12,088

Re: GoPro iPhone 8 Plus.

 

Hi @swiftwave5781

 

Sure. Feel free to post back once your done testing.

 

Thanks!

Ej

Tourist
Posts: 1

Re: GoPro iPhone 8 Plus.

[ Edited ]

@swiftwave5781 wrote:

Using app on my iPhone 8 plus. Had same problem on my iPhone 6. I get the preview on what I'm going to shoot BUT.

Start recording and the picture goes away when hit start to record.


 

I just read that if using HEVC, live preview will not work during record.  Go to the link and scroll down to limitations.

 

Link: https://gopro.com/help/articles/block/hevc

 

EDIT:  My apologies...I just saw that you are using a HERO 3.  HEVC would not apply in this case.

Explorer
Posts: 12,789

Re: GoPro iPhone 8 Plus.

Having Protune on can also cause some phones to lose the live view when recording.