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%3CLINGO-SUB%20id%3D%22lingo-sub-407322%22%20slang%3D%22en-US%22%3EGoPro%20hero%203%20will%20not%20connect%20to%20app%20following%20IOS%2013%20upgrade%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-407322%22%20slang%3D%22en-US%22%3ECan%E2%80%99t%20connect%20my%20Gopro3%20with%20my%20IPhone6%20following%20upgrade%20to%20IOS13.%20My%20older%20IPhone%20operating%20on%20IOS12%20hooks%20up.%20I%20have%20followed%20all%20help%20messages%20and%20have%20deleted%20and%20reloaded%20the%20app.%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-407322%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EGoPro%20App%20for%20iOS%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
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Sightseer
Posts: 1

GoPro hero 3 will not connect to app following IOS 13 upgrade

Can’t connect my Gopro3 with my IPhone6 following upgrade to IOS13. My older IPhone operating on IOS12 hooks up. I have followed all help messages and have deleted and reloaded the app.
Hiker
Posts: 13

Re: GoPro hero 3 will not connect to app following IOS 13 upgrade

Is the password working?
GoPro
Posts: 3,032

Re: GoPro hero 3 will not connect to app following IOS 13 upgrade

@bluebeach1382, an update for the GoPro App (v6.1) has been recently released. Please ensure to have the latest version of the app and iOS on your phone installed. Then have your mobile device restarted before attempting to pair the camera with the app again.

 

If the issue persists, there are some troubleshooting suggestions here https://community.gopro.com/t5/en/Troubleshooting-GoPro-App-Connectivity-Issues/ta-p/392964 that will help resolve the issue.

 

Additionally, what's the phone model used and mobile exact iOS version installed?

Sightseer
Posts: 1

Re: GoPro hero 3 will not connect to app following IOS 13 upgrade

Same issue here, GoPro Hero 3, iPhone 7 iOS 13.2 GoPro App v6.2.2
Note that on my iPad iOS 12 the camera still works great
Sightseer
Posts: 1

Re: GoPro hero 3 will not connect to app following IOS 13 upgrade

I’m having the same issue. The WiFi connects to the WiFi but the app won’t load any media or connect to the camera since IOS 13.2.2