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Tourist
Posts: 2

GoPro app 'save to phone' / not automatically in Google Photos

Hello all! Sorry if this is covered elsewhere but I haven't found the answer.

 

Questions:

Where are GoPro files stored when downloaded from my camera, before they are 'saved to phone' in the app?

Can I get them straight into Google Photos before repeat 'saving' them in the app?

 

 

Background (optional reading!):

I have a GoPro 7 Black that previously synced with Google Photos when photos were added via the GoPro app (working in February). They are in: Storage > DCIM > com.gopro.smarty > GoPro

 

Files from the last few days aren't showing up anywhere but in the GoPro app. I've now noticed that I can click 'Save to phone' within the GoPro app... if they aren't saved to the phone already where are they?

 

When I 'save to phone' they are now in: Storage > Emulated > 0 > Pictures > GoPro-Exports

These do show up in Google Photos.

 

Thank you for any help!

GoPro
Posts: 9,012

Re: GoPro app 'save to phone' / not automatically in Google Photos

Hi @grahama0032

 

We have updated how your media is saved. Your GoPro media is now saved directly to the GoPro App. This makes it easier to manage, edit, and share your footage. You have the option to save the media to your device once the media have been imported to the app.

Once saved on your device, you can then import it to Google Photos.

 

I hope this helps.

 

Thanks!

Ej

Tourist
Posts: 2

Re: GoPro app 'save to phone' / not automatically in Google Photos

[ Edited ]

Hmmm, I'm sure the GoPro app can read the files wherever they are stored on the phone - they are downloaded onto the phone just now they are hidden from Google Photos etc? Do you know where the files are now stored and if they are in mp4/jpg format?

 

The only reason I can see to do this is to make GoPro Plus upload the easiest route by purposefully adding another step to other methods of backup. Please correct me if there is another benefit from having made this change.

 

I planned to get GoPro plus when I go travelling but this leaves a sour taste...

GoPro
Posts: 2,468

Re: GoPro app 'save to phone' / not automatically in Google Photos

@grahama0032, after the media contents are saved in the GoPro App, you can collect your copied media within the GoPro "app" media section and transfer them to your mobile device's native Photo app.  

  1. Select the contents you want to download.
  2. Tap the download icon.
  3. Wait for the download to complete.
  4. Go into the GoPro media section and locate the copied footage.

For further details on how to view, copy, and delete media using GoPro App, please check this article.

Sightseer
Posts: 1

Re: GoPro app 'save to phone' / not automatically in Google Photos


We have updated how your media is saved. Your GoPro media is now saved directly to the GoPro App. This makes it easier to manage, edit, and share your footage. You have the option to save the media to your device once the media have been imported to the app.

Once saved on your device, you can then import it to Google Photos.

Please correct me if I'm wrong - when I import GoPro media now to my iPad/iPhone, it will save the data within the app itself.  If I want to see it in the camera roll, I have to export it to the camera roll?  Does that mean that all my GoPro media is now taking twice as much space on my iPad/iPhone?  I fail to see how this is a "better" solution.

 

Hopefully, I'm understanding you wrong.

Hiker
Posts: 14

Re: GoPro app 'save to phone' / not automatically in Google Photos

The silence from GoPro is deafening.

The added step to 'share' to device is poor. The duplicated content, if true, is poor.

 

GoPro - in my opinion, you have made an previously flaky product and process even worse. Why does file handling have to be so convoluted???

Explorer
Posts: 11,223

Re: GoPro app 'save to phone' / not automatically in Google Photos

Saving to the app allows for faster and more consistent uploads to GoPro Plus and integration with the Quik mobile app.
Hiker
Posts: 14

Re: GoPro app 'save to phone' / not automatically in Google Photos


@danielr15 wrote:
Saving to the app allows for faster and more consistent uploads to GoPro Plus and integration with the Quik mobile app.

So you're making it more tedious for users to leave the GoPro ecosystem, gotcha.