12-08-2019 10:37 PM
It is so frustrating to encounter this obsticle after I spent $400 for my new camera. The frustration is only compounded by the delay in getting a reply to my question. Erggg! I suspect the answer will be that I will have to use my camera without an app or get a new phone. If so, I only have myself to blame. I should have done more research on how a GoPro works rather than just buying what I thought was the best camera I could get. Dang it!
12-18-2019 04:03 PM
@planetvance, apologies for any inconvenience this is causing you. We've already shared this information with the team in charge. I'll keep you posted as soon as new information is available.
In the meantime, if available, are you able to download the GoPro App on other mobile devices?
Your patience and understanding are very much appreciated.