Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Mobile
Reply
Highlighted
Tourist
Posts: 2
Accepted Solution

GoPro app is not compatible with my device

I've had the GoPro app installed on my new Samsung tablet for several months. Recently it began crashing when I was transferring photos so I uninstalled it and was going to reinstall it. When I tried to reinstall it, it says that it is not compatible with my device. This is horrible as I am travelling and I need this app to download my pictures. How can I get th app back?


Accepted Solutions
Highlighted
GoPro
Posts: 6,097

Re: GoPro app is not compatible with my device

Sorry to know that  @bolddusk53736

 

The current version of the app is not compatible with Android tablets.
https://gopro.com/help/articles/block/GoPro-Mobile-Apps-Compatibility

Please check that article above to know more.

 

 

-Jay

 

 

View solution in original post


All Replies
Highlighted
GoPro
Posts: 6,097

Re: GoPro app is not compatible with my device

Sorry to know that  @bolddusk53736

 

The current version of the app is not compatible with Android tablets.
https://gopro.com/help/articles/block/GoPro-Mobile-Apps-Compatibility

Please check that article above to know more.

 

 

-Jay

 

 

Highlighted
Tourist
Posts: 2

Re: GoPro app is not compatible with my device

I don't understand that though. I have been using the app on my tablet for several months and now all of a sudden it doesn't work. I am in the middle of a world trip using my GoPro and now what am I supposed to do?!?! I cannot find a decent third party app to use. I am very disappointed.