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Tourist
Posts: 2

GoPro app crashes instantly when quik key is plugged in on Iphone6 hero4 videos

[ New ]

GoPro app crashes instantly when quik key is plugged in on Iphone6 hero4 videos

 

I have tried

reinstalling app

restarting app

restarting phone

plugging in quik key when app is running/not running

 

All with same effect.

 

Any ideas?


Accepted Solutions
Tourist
Posts: 2

Re: GoPro app crashes instantly when quik key is plugged in on Iphone6 hero4 videos

[ New ]

Latest update fixed my issues as well!

View solution in original post


All Replies
Tourist
Posts: 6

Re: GoPro app crashes instantly when quik key is plugged in on Iphone6 hero4 videos

[ New ]
Its the latest update that make it crash. I got the new update on my iphone x and iphone 6 :(
My ipad and my iphone 6s plus got older version and no problem to transfer ore use qiuck key in them

Tourist
Posts: 2

Re: GoPro app crashes instantly when quik key is plugged in on Iphone6 hero4 videos

[ New ]
That is very frustrating. I am hoping they sort it. I’ve only just bought two he Quik key.

Be nice to get a response from go pro on the issue
Tourist
Posts: 2

Re: GoPro app crashes instantly when quik key is plugged in on Iphone6 hero4 videos

[ New ]

I am having the same issue with Hero5 files, (iPhone X and iPad Pro)  very frustrating!

 

Tourist
Posts: 6

Re: GoPro app crashes instantly when quik key is plugged in on Iphone6 hero4 videos

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its because you hade update gopro app to newest app software version 6.1 in your devices

Sightseer
Posts: 2

Re: GoPro app crashes instantly when quik key is plugged in on Iphone6 hero4 videos

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Having the same issue on both my phone and my wife's. Anything from GoPro on this? 

Tourist
Posts: 6

Re: GoPro app crashes instantly when quik key is plugged in on Iphone6 hero4 videos

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New gopro update out now that works for me
V6.2
Sightseer
Posts: 2

Re: GoPro app crashes instantly when quik key is plugged in on Iphone6 hero4 videos

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I just chatted with GoPro and they said they are not supporting the Quik Key product any longer and aren't working on a fix. 

Tourist
Posts: 2

Re: GoPro app crashes instantly when quik key is plugged in on Iphone6 hero4 videos

[ New ]

Latest update fixed my issues as well!

GoPro
Posts: 3,650

Re: GoPro app crashes instantly when quik key is plugged in on Iphone6 hero4 videos

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Great to hear :) there will be more updates coming in in the following weeks > 6.2.1 and 6.2.2 to correct more bugs :)