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Tourist
Posts: 2
Accepted Solution

GoPro app crashes instantly when quik key is plugged in on Iphone6 hero4 videos

GoPro app crashes instantly when quik key is plugged in on Iphone6 hero4 videos

 

I have tried

reinstalling app

restarting app

restarting phone

plugging in quik key when app is running/not running

 

All with same effect.

 

Any ideas?


Accepted Solutions
Highlighted
Tourist
Posts: 2

Re: GoPro app crashes instantly when quik key is plugged in on Iphone6 hero4 videos

Latest update fixed my issues as well!

View solution in original post


All Replies
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Tourist
Posts: 6

Re: GoPro app crashes instantly when quik key is plugged in on Iphone6 hero4 videos

Its the latest update that make it crash. I got the new update on my iphone x and iphone 6 :(
My ipad and my iphone 6s plus got older version and no problem to transfer ore use qiuck key in them

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Tourist
Posts: 2

Re: GoPro app crashes instantly when quik key is plugged in on Iphone6 hero4 videos

That is very frustrating. I am hoping they sort it. I’ve only just bought two he Quik key.

Be nice to get a response from go pro on the issue
Highlighted
Tourist
Posts: 2

Re: GoPro app crashes instantly when quik key is plugged in on Iphone6 hero4 videos

[ Edited ]

I am having the same issue with Hero5 files, (iPhone X and iPad Pro)  very frustrating!

 

Highlighted
Tourist
Posts: 6

Re: GoPro app crashes instantly when quik key is plugged in on Iphone6 hero4 videos

its because you hade update gopro app to newest app software version 6.1 in your devices

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Sightseer
Posts: 2

Re: GoPro app crashes instantly when quik key is plugged in on Iphone6 hero4 videos

Having the same issue on both my phone and my wife's. Anything from GoPro on this? 

Highlighted
Tourist
Posts: 6

Re: GoPro app crashes instantly when quik key is plugged in on Iphone6 hero4 videos

New gopro update out now that works for me
V6.2
Highlighted
Sightseer
Posts: 2

Re: GoPro app crashes instantly when quik key is plugged in on Iphone6 hero4 videos

I just chatted with GoPro and they said they are not supporting the Quik Key product any longer and aren't working on a fix.