GoPro app can't connect to Hero 7 on the Motorola one vision

[gabes35425]

I can't connect to my Hero 7 from the GoPro app on my New phone (Motorola one vision) if I use my old phone I can connect to my Hero 7. So the problem seems to be related to the compatibility with the New phone. Can you please tell me if there is an update or fix to solve this issue?

[gabes35425 · Accepted solution]

Yes! I can confirm, after the software update of the Motorola One vision I now can connect my GoPro!

[mariustanya]

Hello @gabes35425. Our team is working on full support for your Android device and many others in the future. You may watch out for updates on the app through this link: Software Update Release Information . Apologies for any inconvenience in the meantime. 

[trallazzat8402]

Same problem for me: my new Motorola One Vision cannot pair with GoPro Hero 5 black.
No issues with my old phone.
Already tried many times to reset connections.

[gabes35425]

Hi, I got an update for the app today. I still cant connect my GoPro tot my phone. When will my phone be compatible?

[megavista14102]

IS there some explanaton why it is not working ? Why is nobody helping ?

[lechucky]

Still happening and it's mid September.
No luck using 2.4Ghz/5Ghz
Android 9 - Moto one vision + GoPro 7 with latest updates

[aragon1006]

Hello Everyone!

We hear your concerns and can assure you that we're working on full support for your Android device and other models in the future.

Sorry for any trouble caused.

Thanks!
Ej

[epicstorm77866]

Same problem here... This is frustrating!