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Sightseer
Posts: 1

GoPro/Quik - New App

[ New ]
The newest version of the app acknowledges that I have an existing subscription, but every time I go to download my Quik video to my phone it says that I need to subscribe. I’ve tried completely logging out and restoring my purchase to which I get a message saying “Hmm that didn’t work. Contact support.”
GoPro
Posts: 25,055

Re: GoPro/Quik - New App

[ New ]

Hi @rlsarge

 

We have recently released an update for the GoPro Quik app.

Let us know how it goes with the new version.

 

Thanks!

Ej

Sightseer
Posts: 11

Re: GoPro/Quik - New App

[ New ]
It’s problem in new app, and I have it too now((
when will they be able to fix it? and the subscription will be able to transfer ???