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Posts: 16,912

Re: GoPro Plus and iOS App not syncing to cloud

[ New ]

Hello, @ridebikebrasil. The only option for manual upload at this time is through the web at plus.gopro.com which is accessible through a computer. You may also disable the Mobile Upload on the GoPro App if you do not want any uploads to the cloud at a time but as you have already stated, this affects all media that are under the APP tab. We will share your feedback with the team. Thanks!

GoPro
Posts: 16,912

Re: GoPro Plus and iOS App not syncing to cloud

[ New ]

Hello, @russellp1. See if disabling and enabling Mobile Upload (Settings > My Account > Mobile Upload) will help. If not, another option that you can try is to copy/save the files on a computer and manually upload them to the cloud. 

 

Doing this will entail saving the files to your phone, and saving/copying the files to a computer from the phone's local gallery or photo application. Once done, log in to your account at plus.gopro.com and add media to be uploaded to the PLUS cloud. 

 

If you still have the files on your camera, you may also transfer them directly to the computer and upload manually.