Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Mobile
%3CLINGO-SUB%20id%3D%22lingo-sub-422563%22%20slang%3D%22en-US%22%3EGoPro%20Max%20showing%20burnt%20video%20frames%20on%201%20side%20of%20the%20lenses.%20Galaxy%20Note%2010%2B%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-422563%22%20slang%3D%22en-US%22%3E%3CP%3ECould%20it%20be%20a%20GoPro%20APP%20issue%20for%20android%3F%20I'm%20not%20sure%3F%20Because%20when%20I%20play%20this%20back%20on%20the%20Max%20the%20frames%20look%20fine.%20360%20photos%20look%20great.%20Even%20just%20as%20a%20standard%20camera.%20I'm%20only%20having%20a%20problem%20with%20360%20videos.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAny%20ideas%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-422563%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EGoPro%20App%20for%20Android%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-423301%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20Max%20showing%20burnt%20video%20frames%20on%201%20side%20of%20the%20lenses.%20Galaxy%20Note%2010%2B%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-423301%22%20slang%3D%22en-US%22%3E%3CP%3ESame%20problem%20T__T%20on%207PlusPro%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-423603%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20Max%20showing%20burnt%20video%20frames%20on%201%20side%20of%20the%20lenses.%20Galaxy%20Note%2010%2B%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-423603%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F127332%22%20target%3D%22_blank%22%3E%40golfsang%3C%2FA%3E%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F127123%22%20target%3D%22_blank%22%3E%40ljf60%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EIs%20the%20stitching%20still%20visible%20after%20he%20videos%20are%20re-framed%2Fexported%3F%3C%2FP%3E%0A%0A%3CP%3EWould%20you%20be%20able%20to%20test%20it%20with%20a%20different%20device%3F%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-423695%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20Max%20showing%20burnt%20video%20frames%20on%201%20side%20of%20the%20lenses.%20Galaxy%20Note%2010%2B%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-423695%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20there%20-%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIs%20the%20stitching%20still%20visible%20after%20the%20videos%20are%20re-framed%2Fexported%3F%3C%2FP%3E%3CP%3E-%20Yes%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWould%20you%20be%20able%20to%20test%20it%20with%20a%20different%20device%3F%3C%2FP%3E%3CP%3E-%20I%20just%20tried%20it%20on%20an%20Apple%20Device%20that%20i%20have%20as%20well%20-%20the%20picture%20doesnt%20show%20as%20much%20burnt%2C%20just%20a%20little%20and%20can%20see%20the%20line%20in%20between.%20Took%20a%20picture%20of%20it%20here%3A%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ESo%20I'm%20guessing%20it's%20an%20android%20thing%2C%20but%20well%20the%20GoPro%20App%20for%20Android%3F%20But%20a%20slightly%20different%20issue%20occurs%20on%20apple%20ios%20devices%20on%20my%20end.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-427826%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20Max%20showing%20burnt%20video%20frames%20on%201%20side%20of%20the%20lenses.%20Galaxy%20Note%2010%2B%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-427826%22%20slang%3D%22en-US%22%3EOh%2C%20this%20problem%20just%20only%20android%20right%3F%20And%20will%20fix%20this%20later%20or%20must%20buy%20ios%3F%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-429239%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20Max%20showing%20burnt%20video%20frames%20on%201%20side%20of%20the%20lenses.%20Galaxy%20Note%2010%2B%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-429239%22%20slang%3D%22en-US%22%3ESame%20issue.%20Only%20on%20my%20Note%2010%2B.%20My%20samsung%20tablet%20works%20fine.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-429306%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20Max%20showing%20burnt%20video%20frames%20on%201%20side%20of%20the%20lenses.%20Galaxy%20Note%2010%2B%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-429306%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F128712%22%20target%3D%22_blank%22%3E%40sleedy12%3C%2FA%3E%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F127123%22%20target%3D%22_blank%22%3E%40ljf60%3C%2FA%3E%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F127332%22%20target%3D%22_blank%22%3E%40golfsang%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3EA%20fix%20is%20coming%20in%206.2.1%20which%20should%20be%20out%20very%20soon%20-%20please%20test%20with%20the%20new%20update%20and%20let%20us%20know.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-431677%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20Max%20showing%20burnt%20video%20frames%20on%201%20side%20of%20the%20lenses.%20Galaxy%20Note%2010%2B%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-431677%22%20slang%3D%22en-US%22%3EAny%20idea%20when%206.2.1%20is%20coming%3F%3CBR%20%2F%3EHad%20same%20problem%20with%20fusion%20and%20Galaxy%20Note10%2B%2C%20returned%20Fusion.%3CBR%20%2F%3EMax%20has%20similar%20problem%20but%20one%20lens%20looks%20like%20a%20negative%20image.%2030%20days%20and%20counting%2C%20back%20to%20Best%20Buy%20if%20no%20fix.%20Unacceptable%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-432542%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20Max%20showing%20burnt%20video%20frames%20on%201%20side%20of%20the%20lenses.%20Galaxy%20Note%2010%2B%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-432542%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F116805%22%20target%3D%22_blank%22%3E%40tomashanna%3C%2FA%3E%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F127123%22%20target%3D%22_blank%22%3E%40ljf60%3C%2FA%3E%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F128712%22%20target%3D%22_blank%22%3E%40sleedy12%3C%2FA%3E%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F127332%22%20target%3D%22_blank%22%3E%40golfsang%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3E6.2.1%20is%20live%20on%20the%20PlayStore%3C%2FP%3E%3CP%3E6.2.2%20with%20more%20bug%20fixes%20is%20next%20and%20will%20follow.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-432562%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20Max%20showing%20burnt%20video%20frames%20on%201%20side%20of%20the%20lenses.%20Galaxy%20Note%2010%2B%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-432562%22%20slang%3D%22en-US%22%3E6.2.1%20seems%20to%20have%20fixed%20the%20problem.%20Thank%20you!%3C%2FLINGO-BODY%3E
Reply
GoPro
Posts: 682

Re: GoPro Max showing burnt video frames on 1 side of the lenses. Galaxy Note 10+

@tomashanna @ljf60 @sleedy12 @golfsang 

6.2.1 is live on the PlayStore

6.2.2 with more bug fixes is next and will follow.

Highlighted
Tourist
Posts: 2

Re: GoPro Max showing burnt video frames on 1 side of the lenses. Galaxy Note 10+

6.2.1 seems to have fixed the problem. Thank you!