3 weeks ago
Same issue on a 52sec 360 clip that I've edited to a 16:9 with 7 keyframes. I haven't been able to get a single 360 video to export in the last month. I've tried on my iPhone 8 Plus (Latest version of app and iOS) and my iPad Pro 12" (latest version of app and iOS). Photos and 16:9 video export fine.
2 weeks ago
@pmdrummer Thanks for sharing your file. The team downloaded it and checked the file, we were not able to reproduce the issue as things were working correctly for us.
An update is coming very soon - you may have seen some teasers on social networks. At that point - with the dev team and QA unable to reproduce the failed export, I would like to suggest that you back up your content and if possible delete the app (it deletes the all content of the app, things in Cloud are still in Cloud though) and install it new with the latest update when it's out - a matter of days.
Sorry for the trouble, our attempts at getting the same errors as you to identify the bug, have failed, so we have to see if a fresh start + update could help.
2 weeks ago
when i render on my mobile it says (lets's try that again) "there was a problem rendering your video"
phone specs is huawei P30 Lite 6gb ram 86 gb available storage,please help me to make render .. thanks